Newday Veterinary Care chooses Covetrus Pulse as veterinary… – DVM 360


Covetrus, a company focusing on animal-health technology and services, announced that  NewDay Veterinary Care  at  Pet Paradise  has chosen  Covetrus’ Pulse  as its cloud-based veterinary operating system (vOS) nationwide. Pulse will allow NewDay Veterinary Care to effectively manage its clinics through an all-in-one integrated system, so veterinary staff can spend more time prioritizing pet patients.

NewDay Veterinary Care is headquartered in Jacksonville, Florida and features 30 clinics conveniently located at Pet Paradise resorts throughout  the United States. Within the last 20 years, Pet Paradise, has offered trusted, comprehensive services surrounding overnight boarding, resort-style day camp, professional grooming, and veterinary care to millions of pets.

“At NewDay Veterinary Care, we utilize the most advanced technology solutions to provide best-in-class care to our pet patients, ” stated Lauren Pastewka, DVM, chief veterinary officer of NewDay Veterinary Care at Pet Paradise, in a company release. 1 “Partnering with Covetrus helps us reduce time-consuming administrative tasks, allowing our veterinarians to spend more quality time with patients, leading to happier, healthier pets. ”

A first-of-its-kind vOS, Pulse seamlessly connects veterinarians to the technology to enhance their practice amid workforce challenges plus high demand. Veterinarians can create, renew, and approve prescriptions, communicate with clients and coworkers, personalize dashboards, and customize along with preferred third-party applications with the system. Its user-friendly design and cloud-based accessibility meets the needs of a veterinary team that is stretched to capacity.


“We are thrilled to partner with NewDay Veterinary Care at Pet Paradise to implement Covetrus Pulse across its locations nationwide to improve the business operations so they can spend more time with their pet patients, ” expressed  Benjamin Wolin, president and CEO, Covetrus, in the release. “Since its introduction in  January 2022, close to 3, 000 practices have adopted Pulse in order to bring all their veterinary software applications into a single, integrated operating system. Pulse is proving to be ideal for a range of practices, from small treatment centers with one veterinarian in order to large, multi-location practices with many veterinarians. ”

In  July 2022, a study displayed that Pulse is easy to use and saves time with existing worker shortages and burnout. 2   Survey respondents documented that it saved veterinary practices an average of 3 hours per work week. Practice managers documented that Heartbeat saved them an average of 45 minutes daily, for improved efficiency and increased profits.

Pastewka from NewDay Veterinary Care at Dog Paradise anticipates to see similar results. “We have 27 veterinarians at NewDay so , based on this study, it’s possible we could save upwards of 81 hrs a week, which is a tremendous benefit for our staff and our pet patients. ”


  1. Newday Veterinary Care at Family pet Paradise selects Covetrus Pulse™ for its veterinary operating system. News release. Covetrus. January 10, 2023. Accessed January 10, 2023.
  2. Study reveals new covetrus technology saves time, provides relief to overworked, understaffed vet practices. News release. Covetrus. July 26, 2022. Accsessed January 10, 2023.

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