Hurricane Ian: Essential information for Jacksonville, Duval County – ActionNewsJax. com


JACKSONVILLE, Fla. — As Hurricane Ian approaches the Jacksonville area, the City of Jacksonville has provided residents with the following information as the city works with the Emergency Operations Center to prepare for the storm:


  • Mayor Curry declared a State of Emergency for Duval County and activated the particular EOC effective, Wednesday, September 28 at 12 p. m. City Council will convene tonight to discuss the emergency declaration.
  • All City offices (except Senior Centers) will close to the public and non-essential personnel at noon, Wednesday, Sept 28. Senior Centers will remain open until 5 g. m. on Wednesday.
  • All DCPS Schools and offices will be closed Wednesday, September 28, Thursday, September 29, and Friday, September 30. All after-school activities will be canceled through Monday, October 3.
  • Garbage and Recycling will operate on a normal schedule Wednesday, September 28. Garbage and recycling collections will be suspended Thursday, September 29 and Friday, September 30. We will announce makeup days as the situation develops.
  • Jacksonville Beach declared a State of Emergency effective Monday night. Atlantic Beach declared a State of Emergency at noon Tuesday. Neptune Beach declared a State associated with Emergency at 3: thirty p. m. Tuesday.
  • Hurricane Ian is anticipated to be a heavy flooding event . If your property flooded during Storm Irma, you have the potential to flood again. This applies to all of Duval County but specifically those in Downtown Jacksonville, the beaches, San Marco, Riverside, Southampton, Pirate’s Cove, Ortega Area, Venetia, and the area around the Stadium. Citizens should take the time today to get prepared.
  • Citizens should plan now by ensuring they have emergency supply kits, reviewing emergency plans, and removing loose items, litter or debris from around their homes. To prepare and plan, citizens should stay informed and updated on storm progress via radio, television, and the City’s website ( ).
  • There are currently no evacuation orders for Duval County.

Frequently Asked Questions

Updated September 28, 2022 at 11 AM.

Have evacuations been ordered?

Currently there are no mandatory evacuations for Duval County. It is recommended that those who live in Zones A or B and experienced flooding during previous storms consider evacuating. View evacuation zones here or on the JaxReady mobile app .

Is the Crisis Operations Center (EOC) activated?

The EOC will become activated starting Wednesday, September 28 at 12 PM to support damage assessments and the stand down of shelter operations.

What does a situation of Emergency mean?

A State of Emergency Declaration allows the City to more easily allocate dollars and resources to best protect lives and property. City Council approved the particular emergency declaration Tuesday, September 27.

What should citizens do to prepare for the storm?

Stay informed and updated on storm progress via JaxReady. com , the JaxReady mobile app and local media channels. Take steps to prepare yourself and your property.

  • Find your expulsion zone and your flood zone (which are NOT the same) online at maps. coj. net
  • Secure anything outside that could blow into a building, window or even storm system, including signs, garbage cans/lids, toys, etc .
  • Pick up any litter or loose yard debris around your home and secure it in a garbage bag or container.
  • Low-lying and tidally-influenced areas should expect plus prepare for flood conditions.
  • Gas and service your vehicles.
  • Charge your cell phones and mobile devices.
  • Fill jugs and lidded containers with clean Jacksonville tap water.
  • Inspect plus secure mobile home tie-downs.
  • Listen frequently to radio, TV, or NOAA Weather Radio with regard to status and forecasts of the storm’s progress.
  • Double check your emergency source kit.
  • Review your emergency plan.

Does the town provide sandbags to prevent water damage?

Sandbags are not provided by the City. Jacksonville is a geographically diverse town, covering 840 square miles. The City’s stormwater needs and population size are different from neighboring counties. Residents who believe sandbags are a necessity should consult with their local hardware store. In addition to sandbags, the City does not provide batteries, flashlights, radios, ice, first aid kits or canned goods. These are personal preparedness items that citizens are encouraged to acquire based on their anticipated requirements.

Are schools closed?

All DCPS Colleges, offices, and afterschool activities will be closed Wednesday, Sept 28 through Sunday, October 2 . Jacksonville University and Florida State College associated with Jacksonville (FSCJ) will be shut Wednesday, September 28 through Friday, September 30. University of North Florida (UNF) will be closed Wednesday, September 28 through Saturday, Oct 1 .

Will government offices close?

City of Jacksonville government offices plus facilities will close beginning Wednesday, September 28 in 12 PM. All Jacksonville Public Library branches is going to be closed starting Wednesday, Sept 28. Library patrons are asked to refrain from returning items to book drops for now. Overdue fines will be waived for items due when the library is closed. Starting Wednesday, September 28, the 630-CITY (2489) information line will be open to the public 24 hours a day throughout the duration of the storm. Senior Centers will remain open until 5 PM, Wednesday September 28.

Will public transit be running?

The St . Johns River Ferry will be suspended from Wednesday, September 28 through Friday, September 30. All other Jacksonville Transportation Authority (JTA) routes will close Wednesday, September 28 from 8 PM. All transportation services will be closed by means of Thursday, September 29.

Will bridges close?

All bridges are open up. The Florida Department of Transportation (FDOT) works closely with the Jacksonville Sheriff’s Office and the Florida Highway Patrol to monitor wind conditions with area bridges. If winds exceed specified levels, FDOT will work with law enforcement in order to close affected bridges. Any bridge closures will be communicated via local media channels, social media, the City website ( ) and the JaxReady mobile app.

Will garbage and recycling collection remain on schedule?

Rubbish, Recycling, Yard and Household Bulk Collection will operate on a normal schedule Wednesday, September 28. All collections will be suspended Thursday, September twenty nine and Friday, September thirty. We will announce makeup times as the situation develops. The particular City’s Trail Ridge Landfill will be closed Thursday, Sept 29 through Saturday, October 1 .

What types of debris will be picked up by Solid Waste?

All standard solid waste collection rules apply with a 5 cubic yard waste limit. Any kind of changes or exceptions to these rules as result of the particular storm will be communicated via local media channels, social media, the City website ( ) and the JaxReady mobile app .

Will emergency shelters be open?

Beginning Wednesday, September 28 on 5PM, the following shelters is going to be open for anyone who needs shelter:

  • Legends Center (5130 Soutel Dr . ) – open for general population and special requirements
  • Landmark Middle School (101 Kernan Blvd. ) – open for common population and pet-friendly
  • Atlantic Coast High School (8735 R. G. Skinner Parkway) – open for general population, special needs plus pet friendly
  • LaVilla Middle School (501 N. Davis St . ) – open specifically for homeless individuals

This information will also be communicated through local media channels, social networking, the City website ( ) and the JaxReady mobile app . For more information, call 630-CITY (2489). Persons with special needs should contact 630-City for more information. Please note, a caregiver should accompany special needs citizens.

What should I bring to an emergency shelter?

The needs of individuals and families seeking shelter support will vary. BRING YOUR OWN snacks, water and bedding. Additional suggested products include the following:

  • Photo Identification and important papers
  • Prescription medication
  • Special dietary and baby food
  • Flashlight and batteries
  • Folding chair
  • Personal care items such as toothpaste/toothbrush
  • Change of clothing
  • Cash (safely secured)
  • Quiet games or reading material

Prohibited Items

  • Weapons
  • Alcoholic beverages
  • Illegal drugs
  • Reptiles and exotic animals

Special Needs Citizens These citizens are encouraged to bring the following items:

  • A caregiver ought to accompany special needs citizens
  • Photo identification with current address
  • Important papers
  • All medications in original bottles
  • Any required medical support equipment such as wheelchairs, walkers, oxygen, dressing, feeding equipment
  • Name plus phone number of the physician, home health agency or hospital where you receive care
  • Special dietary requirements
  • Water AND Snacks
  • Blanket(s) and pillow(s)
  • Cash – safely secured
  • Personal care items such as toothpaste/toothbrush
  • Change of clothing

Permitted Pets Below is the list of animals permitted at designated pet-friendly shelters. Each family is authorized to bring up to three pets which include:

  • Dogs
  • Cats
  • Ferrets
  • Pocket pets (hamsters, gerbils, guinea pigs)
  • Rabbits
  • Birds

NO REPTILES OR OTHER EXOTIC ANIMALS ARE ALLOWED IN SHELTERS . All pets must have proof of vaccination and registration, be properly crated or even caged and maintained by the owner. NO PETS MAY BE DROPPED OFF . Although animals are kept separate from people, families must provide for their pets while at the shelter. The following supplies should be brought for each animal: Pet Needs

  • Medications
  • Food and water
  • Food and water dishes
  • Plastic bags to dispose of waste
  • Kitty Litter and pan for cats
  • Current photo plus id tags
  • Vaccination records
  • Pet beds, toys and grooming supplies
  • Sturdy leashes, harnesses, muzzle(s) and pet carrier(s)
  • Name and number of the animals’ veterinarian

What steps can citizens take to protect pets?

  • Bring your pets inside. They may be outside dogs/cats, but the conditions they may see during a strong storm are usually beyond their normal experience. They will be frightened as exposed to extreme weather and possible flying debris. Bring them in. If they cannot be allowed loose, use a crate. Crates give them their own secure space and keep them safe. Additionally , if in some unforeseen emergency you and they need rescuing, Emergency Personnel can more easily help you with contained, safe animals.
  • Do NOT set animals loose. They will not “be OK”.
  • Gather information regarding evacuation, even if you don’t think you will have to evacuate. The easy way to do this is place copies of Vet records, shot records, ownership papers, any medication your pet needs, an extra collar plus an extra leash in a gallon freezer bag. Use a permanent marker to place your name and the pet’s name around the bag. Then keep the bag near the pet so you can grab both and go in case needed.
  • Have three to four days of pet food on hand. We do not expect a major problem, but better you buy dog food now than have to wait in line later.
  • Have a gal. of bottled water per day on hand for your pets, especially if evacuating. Sudden changes in water supply coupled with stress can upset their own digestive systems. Enough said.
  • Understand that at pet friendly shelters, you will be responsible for the care of your dog. Please be prepared to do so if you utilize a shelter for you and your pets.

Who do I call when my lights are out?

Power outages are likely with this surprise. JEA will work to restore power when it is safe to do so. Electrical outages and service issues can be reported to JEA at (904) 665-6000 or online at JEA. com .

Exactly what should citizens do if they approach a malfunctioning or even out-of-service traffic light?

Drivers need to treat malfunctioning or out-of-service traffic lights as 4-way stops.


  • City of The city of jacksonville – 904-630-CITY (2489)
  • Jacksonville Sheriff’s Workplace – 904-630-0500
  • Florida Department of Transportation – 904-360-5457
  • JEA – 904-665-6000
  • Northeast Florida Red Cross – 904-358-8091
  • Jacksonville Transit Expert (JTA) – 904-630-3100
  • Traffic Information — 511
  • United Way of Northeast Florida : 211
  • Florida Emergency Information Hotline – 1-800-342-3557
  • Salvation Army – 904-356-8641
  • National Weather Service Jacksonville – 904-741-4311
  • Duval County Public Schools – 904-390-2000
  • Jacksonville Public Library – 904- 630-1994

Click here to download the free Action News Jax news and weather apps, click here to download the Action News Jax Now app for your smart TV and click here to stream Action News Jax live.

Leave a Reply

Your email address will not be published. Required fields are marked *